Frequently Asked Questions

What are the benefits of study abroad?

What are the benefits of study abroad?

In an increasingly global world, it’s important for students to acquire knowledge and experience interacting with foreign cultures and diverse populations. Study abroad provides not only a new perspective, but also allows students to develop new skills, independence and the self-confidence needed to survive and succeed in the global marketplace. International experience gives students a competitive edge when applying for jobs or graduate programs, and also builds foreign language skills and intercultural understanding. The opportunity to live and study overseas—with the help of financial aid programs and our reputable, safe programs—is truly once-in-a-lifetime. 

How can I learn more about my student's study abroad program?

How can I learn more about my student's study abroad program?

You can search the Study Abroad Office website to learn more about the institution or organization that will host your student. You will find detailed information about the program location, housing, dates, cost, academic focus and available courses.

Am I required to sign any documents or participate in the application process?

Am I required to sign any documents or participate in the application process?

Unless your student is under 18 years of age at the time of application, parents or guardians are not required to sign any documents on your student’s behalf. Minor students will be responsible for securing the signature of a parent or guardian on all signature documents.  Students age 18 or older are personally responsible for the submission of all application materials and the completion of all tasks. Throughout the application process, students electronically sign several legally binding documents. We encourage parents to view our current information regarding these signature documents online.

Can I have access to my student's application?

Can I have access to my student's application?

Parents and guardians cannot have access to a student’s online application for study abroad. However, a student can choose to add a parent's email address to their Applicant Home Page on the Study Abroad Office website, ensuring that this parent or guardian receives a carbon copy of all email correspondence sent through the application system.

Where will my student live?

Where will my student live?

Accommodations will vary. Depending on the program, your student may be living with a host family, in an apartment, dormitory, hostel or hotel. Please visit the program website for specific information regarding accommodation.

How will my student access and manage money while abroad?

How will my student access and manage money while abroad?

For tips and tools, please read Money Management Abroad.

How can my student stay healthy while abroad?

How can my student stay healthy while abroad?

Living abroad may impact your student’s health. Changes to daily habit and exposure to new areas can have health-related outcomes that will affect his or her ability to enjoy the study abroad experience.  Please encourage your student to be honest with him or herself when assessing their health needs and in choosing a suitable study abroad program. 

Students should visit any health care practitioners that they regularly see before departure, such as a dentist, gynecologist or optometrist.  The ASU Travel Medicine Clinic can help students to obtain any needed immunizations and address regional concerns. In some cases, an appointment with the ASU Travel Medicine Clinic may be required. 

If a student needs regular medical care abroad, he or she should speak to a travel medicine specialist for recommendations on managing their condition internationally. Ultimately, it is the responsibility of the student to make practical arrangements that address any special medical needs, such as dietary restrictions, allergies, medical prescriptions, psychological treatments and physical disabilities.

In addition, students should verify that needed medical supplies are available in the host country and if not, make plans to carry supplies with them. Students should travel with medications in their hand luggage, in their original bottles/packaging, along with a copy of their prescription. Knowing the generic names of medications can help students fill a prescription overseas.  It may also help to take a letter from a doctor at home that includes details about a medical treatment. 

Students should have a plan for getting medical care and emergency attention abroad.  Medical facilities can vary greatly by region. The U.S. Department of State and GeoBlue Insurance  provide helpful information on international medical facilities.

What type of support does the ASU Study Abroad office provide my student?

What type of support does the ASU Study Abroad office provide my student?

An International Coordinator in the Study Abroad Office (SAO) will work closely with your student to complete an online application and prepare for departure. ASU students preparing for study abroad on a Partnership or Exchange program also receive a comprehensive Study Abroad Program Handbook, including information on passport and visa requirements, safety and security, academic success abroad and other topics.

SAO has policies in place to deal with student safety abroad, including responding to crisis events, political or social unrest, terrorism, and the threat and actions of war.  ASU uses various sources of information to assess risk pertaining to overseas study, and is well prepared to respond to emergencies that impact the health and safety of our students: 

  • Close collaboration with the ASU Risk Manager and Office of General Counsel
  • Careful monitoring of U.S. Department of State travel alerts and warnings
  • Evaluate global health, safety and security intelligence information, collected from a variety of sources
  • Emergency evacuation insurance provided to participants in all Faculty Directed and Exchange programs (as well as many Partnership programs), which includes coverage for evacuation due to political unrest or natural disaster
  • Ongoing contact with in-country resources, including our partner institutions, program providers, and government officials
  • SAO International Coordinators are available for constant communication throughout the duration of your student’s time abroad to address any questions or concerns

In The Event Of Crisis, the Study Abroad Office will:

  • Attempt to communicate directly with all affected students at the email address and phone number provided by each student.
  • Contact our on-site resources (e.g., the International Office at the host university or program provider, the Resident Director) to gather information and assess the situation.
  • Contact the student’s emergency contact person(s) as soon as possible after the assessment of the situation has been made.
  • Make frequent reports to ASU administration concerning the welfare of our students abroad.

Upon your student's return, SAO will work with the relevant academic units at ASU to ensure that your student receives the correct number of credits and grades for their international coursework. SAO also helps connect returned students with the global community on campus and readjust to life at home.

What should my student do in the event of an emergency?

What should my student do in the event of an emergency?

If a student has a serious medical or legal emergency abroad, the student should:

  • Call the local equivalent of 911
  • Contact the on-site program representative immediately
  • If away from the study abroad program location, contact the nearest U.S. Embassy or Consulate for guidance 
  • For Students on Exchange and Faculty Directed Programs: call GeoBlue (Medical Insurance provider) at +1-610-254-8771. 
  • Report situation to ASU Study Abroad Office.  During normal business hours, call +1-480-965-5965.  Outside of normal business hours, call the 24/7 study abroad emergency line at +1-480-965-3456 (and press "0" or "9" when prompted to be immediate connected to an ASU Police dispatcher).

Important Contacts

ASU Study Abroad Office:  +1-480-965-5965 (during regular business hours M-F 8 a.m. to 5 p.m.)

ASU 24 hour emergency contact:  +1-480-965-3456 (press "0" or "9" when prompted to be immediately connected to an ASU Police dispatcher)

U.S. Department of State American Overseas Citizens Services: Call +1-888-407-4747 (from overseas: +1-202-501-4444) for answers related to questions concerning:

  • Arrest/detention of an American citizen abroad 
  • Robbery of an American citizen abroad 
  • Death of an American citizen abroad
  • American citizens missing abroad 
  • Crisis abroad involving American citizens 
  • After-hours number for an emergency involving an American citizen abroad

Students should also be aware of the nearest US embassy or Consulate.

GeoBlue Health and Safety Services

Emergency Assistance Available 24/7 for Students on Exchange and Faculty Directed Programs
Inside or outside the US, call (collect) +1.610.254.8771

As a parent or guardian, who can I contact with questions or concerns?

Study Abroad Office
P.O. Box 874311
Tempe, AZ  85287-4311 USA
Phone: 480-965-5965
Fax: 480-965-4026
General email: studyabroad@asu.edu
Hours: Monday - Friday: 8 am - 5 pm.

View the Study Abroad Office Staff Directory

How do I become the emergency contact for my student?

How do I become the emergency contact for my student?

Students are required to submit contact information for at least one emergency contact with their online study abroad program application. If you are interested in becoming an emergency contact, please speak with your student about including your contact information in this section of the application. In this online form, your student can also give the Study Abroad Office explicit permission to discuss academic or financial matters with the emergency contact.

What is the best way to communicate with my student while s/he is abroad?

What is the best way to communicate with my student while s/he is abroad?

Skype
If a reliable internet connection is available, Skype can be used to call both land lines and mobile phones free of charge.

Google Talk
An online video chat service.

Blogger
Students can use Blogger to create a free blog online where they can post pictures, comments and stories to keep family and friends updated on their study abroad experience.

Time and Date
A useful website for calculating time differences, international calling codes and other travel information.

Many students will want to purchase a cell phone while abroad, which is an easy way to stay in touch with friends at home and in the host country. Many foreign providers offer pay as you go phones at reasonable prices. Buying one that takes a rechargeable SIM card will reduce costs.

International calling cards that offer discounted calling rates to the United States can be purchased in many locations.

Are the tuition and costs associated with study abroad tax deductible?

Are the tuition and costs associated with study abroad tax deductible?

The ASU Study Abroad Office cannot provide personal tax advice to parent

What does it cost to study abroad?

What does it cost to study abroad?

Please visit the Cost and Payment section of our site for additional information on the costs associated with study abroad.